| When the firmware update does not bridge between EX1 and PC
Frage von Wedding_HDV:
März 2010
Hello Together,
I bought me a used EX1 and wanted to update the firmware. Have the VersionUpTool 1.20 (win) downloaded, unpacked and the exe. Application running.
The camera is connected with the USB cable (not original cable - may lie's that?) Connection via USB, I have confirmed. On the display I see the USB symbol and "USB Connecting"
Windows (vista service pack 2) has a new hardware installed and auto detect the drivers.
As a first step, I have accepted the Licensbedinnungen. From here it is not next stop.
The UpTool shows me the following message in the tab "Confirm Connection":
The device to be upgraded is not connected to the pc. Please connect the device to the pc with s.USB Cable, and turn on the power supply. When the device is connested, it will proceedto the next step automatically.
The ON / OFF switch is on camera. Do I turn there anything else? What does "and turn on the power supply"?
What am I doing wrong?
Antwort von immanuelkant:
Hello Together,
The ON / OFF switch is on camera. Do I turn there anything else? What does "and turn on the power supply"?
What am I doing wrong?
... The message means that you should make sure that you turned on the camera and you were supplied with electricity.
Please go to ask the on / off switch on the Media heading. then the camera should register according s.PC ...
Antwort von Wedding_HDV:
That's what I tried synonymous, does not help ... The power supply comes from the Stechdose and not on the Battery.
Antwort von Bernd E.:
... Camera is connected with the USB cable ... The device to be upgraded is not connected to the pc ...
Puts the cable s.der EX1 synonymous, especially in the imaginary hidden USB port for upgrades?
Antwort von Wedding_HDV:
No, of course not!! I'm just an idiot. Have the other USB port is not seen since he was covered.
Have the camera now connected with the right and the update is running!
Thank you very much.
This forum is much better than support!
Antwort von immanuelkant:
Have the other USB port is not seen since he was covered.
now I'm curious myself! There are 2 USB ports? I only know the next door with the handle (EX1R). Where is the other?
Antwort von Wedding_HDV:
Yes, right next to the standard USB port, there is a second of the plastic lid with a small and a small screw is covered. I've only seen synonymous as Bernd E. has written.
Antwort von immanuelkant:
.... aah, if you know it, it's easy ;-)
Thank you!
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