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Wann gilt ein Auftrag als erfüllt?

When an order is fulfilled?



Frage von kameramaennchen:
August 2010

Hi,

When the contract is for a film has met?

Example:
Before starting production, a production contract was signed, the scope of the contract provides for the following:
- Preparation for movie concept
- Preparation and rotation
- Editing and dubbing with Royalty Free Music

If the order is fulfilled legally speaking, if the client all aspects of the contract scope has been fulfilled, or only when the customer is satisfied with the movie?

Greetings



Antwort von Alf_300:

Expert, while I None, but what I lack in the collection is that improvements or changes will be charged extra.
namely, if you're waiting on it to the customer out of ideas You have made a life's work



Antwort von Replay:

If the customer is satisfied.

Ideally, the customer is at the definition of the concept here. is then rotated, makes a rough cut, shows that the customer calls again s.and comes with a result around the curve, which suits the customer then in 95% of cases. Views expressed easily.

When one customer in the development of the film (which should always be the synonymous) is equal to the top of involving s.with, what comes out the back, which fits synonymous, without having cut the thing drölfmal einself times and reshot.

Regards

Replay








Antwort von kameramaennchen:

Thanks for the answers!

But what would happen if you get a concept confirmed by the customer, then turns that result but not the expectations of the customer requirements?
(Assumed that only one day of shooting for the contract and this amount is held synonymous.)



Antwort von klangbild:

@ Male o-ka:

So you've already rotated, adjusts the customer 'but net.

Must be reshot, or the case may be cut again?

In any case, lead a clarifying Gerspaech. How, of course, synonymous depends on whether you are not synonymous to the customer in the future want to do without ...

VG
klangbild



Antwort von FrankFaster:

Basically you can go out like this if you have fulfilled all contractual items, the job you have done synonymous. In general, first Decrease with normal correction options. Each next correction can then, unless contractually agreed otherwise, be called into account. You must think you just how much you're willing to accommodate your client to work with in the future synonymous next to him. I myself have certainly made the experience, especially so-called "PR agencies happy times and a neck vollbekommen not in a 3rd or 4th even send correction. Since one must simply find synonymous words and any additional costs once clear then synonymous timely sign and reckoning.

Message FrankFaster



Antwort von soan:

For me, a mission accomplished when a product is removed has been ". A demonstration example of the finished movie is set deadlines, customer requests for changes will be incorporated after that date.

This - and only these - changes should now be s.Inhalt of further discussion. The changes will be recorded in writing before the correction and again discussed it's synonymous fits.

Everything else is extra Gequarke afterwards. If I was right when one (or) several "product tester" to move up or disagree with other needs -> is just another Schnitttag worry, no problem.

Should you have with your customers next massively communicate "just change the problem spots completely - the customer is king and if in doubt you have understood something wrong, but not the customer has expressed wrong :-)



Antwort von kameramaennchen:

Question answered:)! Thank you!



Antwort von MarcBallhaus:

The job is ONLY true if the performance is REMOVE. Since you apparently have agreed no formal acceptance (customer acceptance confirmed literally) and not mandatory (in n days after delivery is taken as performance), although the statutory guidelines of the contract work acc. Civil Code, but that you may have a problem first.

For if the customer refuses to take delivery, you can repair until the doctor comes, because you can not force him lose weight. Since you, the only way to the court and the evaluators - forget it.

But if he says some "ok" or - crucially - it uses your movie or is it s.Dritte for recycling or processing next - no preference what he says - so the decrease is basically synonymous and thus the claim is due.

Everything else I consider cheese.

MB

(My opinion, not legal advice!)




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