Infoseite // Fundamental question: Canon or Sony Support better prosumer class



Frage von Butzow:


Welcome to the forum
've seen many questions about the canon xlh1a and the Sony HVR z7
asked.
One for me is still very important aspect would be
Manufacturer where the support is better and above all, to whom the parts longer available.
Would be a shame for a purchase price for the 5000-6000 plus all the expensive accessories modellgebundenem if five years after Produktionseinstelleung the camera in the rain would be left.

Would me about your experiences, whether positive or negative, very pleased.

Space


Antwort von Jan Myck:

Sony Support For here you will find quite specific statements:
http://www.videotreffpunkt.com/thread.php?threadid=7243

gruß
jan

Space


Antwort von videotomi:

So we see in this thread again ....;-)

From I get no answer .... but it is synonymous `ne answer.

Will say that in 8 years Canon (XM1, XL1S, XLH1A) I had neither the support nor the service. Synonymous But I think this is an important statement (but maybe I just synonymous lucky).

All the best

Tomi

www.videotown.tv

Space


Antwort von Butzow:

"videotomi" wrote:
From I get no answer .... but it is synonymous `ne answer.

Will say that in 8 years Canon (XM1, XL1S, XLH1A) I had neither the support nor the service.


This speaks to all cases ever for the quality of the products (at least higher).
If anyone experiences with the support has always
so forth.
Würd 'synonymous am interested to know whether you know how long it around there parts.
Thank you for your answers so far and in advance for all the following and maybe a happy new year.

Space


Antwort von Jan:

For both companies, I can s.keine camcorder spare parts problems for 7-8 years so to remember.

Good, I have never had a defect s.einer Canon (XM 2) and Sony (FX 7 and PD 170) camera, in my shop when service was not synonymous to hear.

Only if the warranty issue (Sony Is yes, depending on the model longer warranty at the professional equipment) is located behind Canon.

With their 1 year warranty and the German 2-year warranty (for the user comes from Germany) may have trouble, because Canon s.and to 12 months after the burden of proof to the customer transfer (which is synonymous her, according to the German guarantee (BGB)), in which case the customer can fully pay or pro rata (if Canon is fair). I had two customers with Canon cameras.

In this case, Panasonic is the fairest company, there is still a few months after the warranty (2 years for the Consumer) repaired free of charge - what I already synonymous itself could appreciate.

VG
Jan

Space



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