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Kunde zahlt nicht, strahlt aber Videos aus...

Customer does not pay, but exudes videos ...



Frage von Marc Schneider:
Januar 2010

Hello s.alle!

I guess everyone knows the problem with some of bill payment customer.

I have recorded in the autumn of 2009 for an equestrian magazine an international competition in Spain. Locally, the filming went very well and we were satisfied with the videos. After a couple of week were all synonymous clips for download on the website of the magazine. However, it still made no payment and no communication possible with the Auftraggegeb, I'm not through by phone and received no replies to email or postal service.

The SL is a Geselschaftsform was with a German GmbH verleichbar, with the difference that lies in Spain, the minimum SL for a 3006 ¬.
So far I do not see a great opportunity for a private prosecution, the cost is certainly also due to the Übersetzungsarbei etc. lie quite high.

Now I got the idea that I, the company (possibly via a temporary injunction may verdonnern etc.) to "my videos" zufort remove from the server, and can sue for violation of copyright infringement? The background is that I, an international private prosecution against a SL can not financially afford it and get inside now to find a way into the criminal law.

Is there someone a tip, or an idea?

Thanks and greetings, Marc



Antwort von MarcBallhaus:

They're not Germans, therefore, think synonymous not German if you want to accomplish something.

Pick the company's customers who have something to do with the clip and talk to them - politely - s.and to the fact as this - politely - suggest told that the latter could suffer in the process an image damage.

It works wonders, every bet.

MB



Antwort von Schleichmichel:

And for the future, put a "watermark" into the video.

My watermark is a thick (!), White bars in the center with about 85% opacity. Just adequate to assess the video. But not for a "recovery use" too. And there are only usable video, once the money is received.

None makes the otherwise?? Would surprise me ...





Antwort von MarcBallhaus:

"Surreptitious Michel" wrote:
And for the future, put a "watermark" into the video.

My watermark is a thick (!), White bars in the center with about 85% opacity. Just adequate to assess the video. But not for a "recovery use" too. And there are only usable video, once the money is received.

None makes the otherwise?? Would surprise me ...


What you would do exactly 1x with me, then I would give the job to someone else and you'd never see your money. First, you owe the performance times, and no power with white bars. Be angry with such a heavy-handed nonsense people.

MB



Antwort von Schleichmichel:

The Obligation of the benefit is so provided, and can be assessed. Once payment is received, the client receives the "full version" without the payment reminder.

For a virtual good, I have the right to protect my goods according to customers to whom it is primarily important to use an unpaid advertising as soon as possible ... and not subsequently be paid to synonymous.

It may be, should behave in the contract, so that you handle. If the customer does not accept, we can meet in the event the customer ... for example, by a higher payment.

If the customer does not accept all this, one should ask why.



Antwort von MarcBallhaus:

I would not even discuss with you but you exactly 10 minutes to give time to remove the beams and apologizing. If you make promotional films for the red light district, this may indeed be appropriate with the beam, but not in the serious business of life.

MB



Antwort von videotom:

Hello s.Euch,
I must be synonymous views expressed on this issue.

Of course, it is common practice as a business customer to order goods and services on account.
Nevertheless, it is synonymous in the industry (CAD receive software), the usual time-unlimited version only after payment.
When intellectual property is even more difficult than enforcing a retention of title in a subject which I can pick up again.
The idea with the watermark (maybe only see above the edge) I find the right place.
Course content and quality must be clearly recognizable.

Marc: What can have an HONEST customer who wants to pay the bill, against it?
How do you protect your works? Would you a client of a Stillimage / a film in full quality to the view without leaving watermarks or payment?

So I had no time, desire and money to sue me my earned money when I'm right.
Better to leave the job. If you have a small watermark has probably already planned to not accept anything.


Regards

Tom



Antwort von Jott:

In "serious business" does it more gently: Be a member of the Credit Reform and friendly attention at the first warning that this is so. The money now is coming - unless the customer is actually insolvent. Then you have - if it is a limited liability company - for German law very bad deal and should IMMEDIATELY shoot from all available guns, at least a minimal chance of paying to have.

Radical things like watermarks are appropriate when an already prone to say that the customer is a thief. One must then clarify the rules just before the start of production, as a surprise you can not get this because Ballhaus is right. In Southern Europe, nobody's in a hurry with the numbers of bills, three to four months are normal. Since the watermarking solution may be entirely appropriate - indeed must not be a nasty beam, self-promotional synonymous's doing! ;-)



Antwort von Pianist:

For me it has happened in the past 15 years not a single time that a bill was not paid. The payment periods, although varying from three days and three months, but in the end is always the money eventually arrived. Synonymous I know people who think that they botched their films always have to protect with some Klauverhinderungseinblendungen, but these are strangely very people who have always synonymous with problems of their customers' payment behavior. Therefore, since there seems to be a spiritual kinship with ...

In any case I am assuming that the client will soon have their films, and want to have completely synonymous, although available, and that they need for structural reasons a few weeks to pay a bill. Would I always wait until the payment is received, then the film needed at this time long gone ...

Conclusion: Do not think about any theft prevention measures, but only work for reliable customers. If it's really time to be a bobble candidates might be a small entrepreneur who has no long administrative channels, you could still negotiate more times on a pro rata payment out, but I have never made synonymous, synonymous if they even offered me some ( "the third when placing the order).

Matthias



Antwort von Marc Schneider:

Thank you once for all the answers.

Watermarks, etc. I take distance from that time on the one hand not feasible for my productions, and is synonymous for serious people would have a bitter aftertaste.

I held the company for not really shaky because it was not synonymous, the first order, but the "crisis" in Spain has substantially added to the bankruptcies have risen over 160% in 2009, at Comparison with the previous year and unemployment now stands at 20% .

I still hope that there exists some form of misunderstanding can be clarified and all.

Otherwise, I think the idea is to address the "friendly customers" very good. In a month of one of the largest horse shows in Europe begins, and it shall be run safely on their way to clarify misunderstandings and embarrassing questions .... or close to other business colleagues will be able to answer.



Antwort von derpianoman:

"Marc Ballhaus" wrote:
... With such a heavy-handed nonsense upset you people ... MB


How sensitively formulated .. ..



Antwort von soan:

50% deposit with order, 50% payment upon delivery of the finished work. Then there's the merchandise. So I would make it s.deiner point in the future.



Antwort von MarcBallhaus:

"videotom" wrote:

Marc: What can have an HONEST customer who wants to pay the bill, against it?


I am an honest customer and I would feel humiliated me, I've never seen it.

"videotom" wrote:

How do you protect your works? Would you a client of a Stillimage / a film in full quality to the view without leaving watermarks or payment?

I make every week, every month and go with this six-figure sums into submission.

"videotom" wrote:
So I had no time, desire and money to sue me my earned money when I'm right.

I have had to sue in about 15 years of my independence not a single customer, not even a lawyer for the payment request, not one. I always get my money, sometimes it takes longer, sometimes not. For me, a question of clear communication. You have to trust the listeners synonymous times in your hand, or pass and distinct.

"soan" wrote:
50% deposit with order, 50% payment upon delivery of the finished work. Then there's the merchandise. So I would make it s.deiner point in the future.


Exactly. And 70% synonymous third-party costs like 70% A-Conto, because no man has something about it.

And if it ever does not work, you should take a critical look in the mirror, because then it is as a pianist is synonymous formulated by the flower, not s.Kunden sooner.

MB



Antwort von markusk2006:

I always wonder about such problems in the field of Medienverwertern. I myself know from my time when I had to ascend a regular guns hard to get my fee for newspaper photos. Above all, I've seen a grotesque situation, as I have provided for a publishing photos as synonymous, both computer-value services. The (for good reason violent) computer account was granted after discount in less than 7 working days to the account. On the lousy picture fee I had to wait 3 months. Because it is there a system behind.
Equally remarkable was the fact that I have worked hard for the regional edition of a newspaper and was forgetting in all this time only a single image in paint fee. The chief apologized formally to the next settlement and it was there. With neighboring editors to whom I offered occasional exclusive pictures, there was the money-usually not at all. And always, it was pushed to the Honorary Accounting ... I think you can imagine its part.
Dealing with the tough event companies, I can only recommend from personal experience. Regardless of whether or enjoy music or sports - Organizers are very often with caution. DH advance, deposit or delivery after payment is completely ok. It's not a problem synonymous to preview the video delivered in low Resolutionzu.
Especially in the event area must indeed be synonymous told me, that does not run such ventures economically secure. Either borrow and organizers are after a bust ruined by bad weather or does not get any money, etc. Or, guests stay out for no reason. There are dozens of risk factors so the bill payment alone is no guarantee. If at one of the organizers broke gibts is no money ...



Antwort von MarcBallhaus:

... had to work, perhaps your customers do not pay because your desire to work it looked as if you had no desire had?

MB




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