Frage von abbuzze:
Hello, I must get rid of something.
So in my HVX received the keys at once
for Menu, Record Start / Stop and VCR switch no longer works. I thought
device that can not already be broken and angered me.
After searching the internet I found at Panasonic Broadcast Premium Service
what a warranty repair, not only for HVX, at max. 5 days promised:
http://cerc.panasonic-broadcast.com/CERC/v2/index.html
So I registered my camera and the error.
No hour later, I send to get the shipping labels for DHL and immediately called. DHL has the device yet s.selben day I picked up.
On the next day I already repaired my unit get back.
The service has me, because there was still under guarantee, not a cent tasted.
Hard to believe it in the service desert Germany still something there.
I can only say great service for the HVX customers. Hats off.
My anger about the faulty camera was quickly dispelled.
Greeting
Sam
Antwort von Kultur:
I have positive experiences synonymous. Battery Holder canceled within 5 days of it was all off again, the latest software on it and other broken parts repaired.
Top Service of Panasonic!
Thomas
Antwort von Johannes:
I had exactly the same problem, but when my DVX100A. Since I no longer guarantee it was, I was already geared up to have a little sheet. The camera was about two months when the whole service and had asked me 300 euros including VAT tasted. The part which had to be replaced are 20 euros. There were people all over s.Telefon net and have comforted myself ;-)
Antwort von pailes:
There were people all over s.Telefon net and have comforted myself ;-) Vollbusige blondes s.der support hotline? ;-)
Antwort von Johannes:
I think it was a man Vll. yes, he was blond ^ ^
