Infoseite // Faulty repair Canon XM1



Frage von Sgt. Pepper:


After repairing my Canon XM1 in Fa Rüdiger Maerz GmbH Berlin
are still major malfunction of the camcorder on.

Errors before the repair:

- Vertical rolling Picture (Picture Hiking)
- Kästchenförmige digital artifacts in the Picture

Repair bill, according to the Camera:

- Fixed Drive
- Ladeschlitten renewed
- Head drum renewed and adjusted

Error after repair:

- Playback of recordings in separate strips (different images woven or gray stripes)
or
- Time code without Picture
or synonymous
- Non-recognition of recorded video footage, the tape appears to be empty (current concerns as well as older recordings)
- Will most likely be video recordings in the camera mode is not fully recorded.
- If the tape can be read occur in faulty image synonymous to digital sound.

After my complaint, a further review of the Camera
by Rüdiger Maerz GmbH Berlin.
The camera I was about three weeks after the review without repair as error-free pass. The repair after the first error, are still in an unchanged form.

Question:
Why?
Is it in Berlin and surrounding a company that inexpensive and high quality repairs s.der Canon XM1 carries.

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Antwort von AndyZZ:

Can you repair after new videotape with a video camera to record? How are these fresh recordings played?

If the reported error is only old recordings from the period before the repair was either not adjusted properly or it has been properly adjusted and your old recordings were made with incorrect adjustment recorded. In the first case you can complain, in the second case you have a problem!

How is the camera tapes again, NOT with THIS camera recorded?

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Antwort von sgt. Pepper:

Yes I can.
to brand new bands, this is not happening, we have tested synonymous in the store. In a later recording, we have s.Ende a recorded tape on the blank part of the band, because then the error occurred. However, the tape was recorded only once insgsamt.

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Antwort von Sgt. Pepper:

Overall this is very different

Afnaqhmen old times are displayed correctly after changing the cartridge once again not, but then again That old Aufnahmenund restriction synonymous with new ones. New recordings are synonymous may not be properly recorded. We have s.letzten Saturday rotated because it worked, then s.Sonntag at the same Tape next rotated, since the error occurs again au. In between, we took the cassette.

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Antwort von Sgt. Pepper:

Have just two getesten the tapes with another of Canon camcorder and a JVC recorder, were held on the work of the XM1. Old tapes also ran. This happened at a tape and the same but very different. I suppose that when loading the tape cartridge may not be correctly threaded.

gruß Sgt Pepper

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Antwort von AndyZZ:

Well then to the repair shop, ne cassette load station there and perform.
Unfortunately, my experience with repairs of authorized repairers synonymous not particularly good. Either you will find nothing, then joins the Fehelr home but immediately reinstated. Or they repair it, then the error occurs at home yet again. Or they create a leaflet purely on the stands: We have found no errors. In addition is a second label, which says: we have and the repaired. (???). Was happily warranty.
If I get a friend to see leave, it was only a platinum plugs loose ... Well ... Stop work as car repairers ...

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Antwort von Sgt. Pepper:

Reclamation is already done. I have discussed with the technician he said the tape would be dirty. I had the camera for three weeks they are still there at times to be reviewed. He found no such error. Is there a company in relation XM1 repair has a good reputation.

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Antwort von Elch_111:

Hi. My advice, send the camcorder, with the bad tape, right after Canon in Willich. Usually takes only 4-5 days. Taste something synonymous but the camera is OK again. (If your car is broken, you bring is not synonymous in any locksmith).

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Antwort von StefanS:

"Sgt Pepper" wrote: Is there a company in relation XM1 repair has a good reputation.

I do not know.

I have an experience with the company Greb in Dreieich. I'm about 4 years prior to the pushed. At that time they were on the Canon website as an authorized repairer listed. After I called 2 of the workshops had sounded in Dreieich Greb in my ears was friendly and competent enough to where my XM1 with pixel errors in the warranty period, to entrust.
The new CCD unit, which was then incorporated, however, was 6 months later again. Diesemal was the camera straight out of the 2-year warranty period and 3 weeks later I had the holiday.
Greb has managed to grace the request to verhackstücken with Canon and my camera repaired free of charge and, above all, on time before the holidays to send back.

That has not always. Maybe they are now synonymous new staff. Therefore, without guarantee.

Greeting
Stefan

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