Infoseite // Importer has encountered a problem and needs to close??



Frage von pacco:


The message I get when I click on the Import button in Pinnacle Studio 14th Without further explanation, just that easy, and an OK button.

The Windows XP SP3 system was set up just for this program. Everything fresh installed. The hardware is indeed outstanding, but it should suffice for simple editing. That with my camera (Panasonic HDC-SD20) program included with HD Writer AE1.0 can import easily connect with the connected USB Camera and the AVCHD snippets.

I've rebooted the box several times, uninstalled Pinnacle Studio 14 and reinstalled, and tried with no camera attached: it always leads to the result s.end: Importer has a problem.

Does anyone know the Council? An idea? A sign? Anything?

Space


Antwort von hozz:

Well, the program (or the "Importer") crashes when you click on Import (sounds for the original Windows) error message.
Sounds saublöd, but you have to consider what might be the cause. What the program tries to not be works?

Attempts to access the thing to something that does not exist? Hardware driver problems? Delineated USB hard drive? Any setting that refers to something that it just does not exist? Look, all settings carefully.
Thus, in the direction.


Another way to remove Tip: Program and reinstalling is no use if you are not synonymous nor the appropriate Windows registry entries wegbekommt. So before reinstalling always Registry Cleaner run (several times), eg: www.ccleaner.de.
With very best of luck deleting the same "bad" leftover settings that cause the problem.

Space


Antwort von pacco:

Thanks for the advice. I went a different way now:

I now have time to set up a virtual machine, a shiny WinXP (SP3), no firewall, and only the bare installation. After the launch of Pinnacle Studio is indeed rumgemeckert that the graphics card does not have enough power, but then: The camera connected with USB, WinXP and looped into the virtual work of the importer.
What was different?
As I said, I've also made a naked WinXP SP3 installation on the real system. Since then I have recorded but a number of drivers for graphics, network, audio. But that should be uncritical. True was disgusting but then a UDF 2.5 drivers, which I have not implemented onto the virtual WinXP.
This is my hottest candidate. I'm after a snapshot on it too. And then tested. But not today, the day was long enough before the Calculator.

Space





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