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Sony e-mail Support ein Witz....

Sony-mail Support a joke ....



Frage von actaion:
Mai 2009

So the Sony online support is surely a bad joke.
I have in recent times 2 times a question sent to it. Both times were the answers s.unnütz and b) aucn still factually incorrect.

Here's the questions

1)
I:
with your camcorder, the focal length indication, converted to KB, always 2 values, one mode of operation and then Camera Memory, with different values result. What does this mean?

Sony answers:
"The various types of information regarding the storage size, the result of the different formats of the Memory Sticks and the hard drive (HDD). This is a normal behavior that you can reproduce on Windows."

2)
I:
Hello,
I have been recently introduced a SonyDVD510, and would like to sport synonymous shots.
The motif programs (scene selection) but lacks a sports program, have had all of my cameras such.
Why this is absent in the grade DVD510?
Which setting s.diesme device they would recommend me for Sports?


Sony answers:
"We like to go to your request and to let you know that is not suitable for sports photography is. An attitude that does not exist. Therefore we would like to ask you for your s.geeigneteste setting to test themselves to the best possible outcome achieve.
We hope to provide you with this information helpful to have. "

I find very surprising, as the first example Sonyim totally different question passed replied udn own in the second model, the fitness for sports abspricht, which is also nonsense.



Antwort von tommyb:

With a preset for sports photography? Hmmm ... these are still the older, more expensive models of the sort at that time had.

Generally, the shutter according to briefly expose movements indicted, then one has the sports shooting mode. Which Point & Shoot amateur of such a cheap camera it is really looking to buy?

If you go to sports, you must have at least one camera with a controllable shutter ago.


Question 1:
Since the service was probably überfragt: D



Antwort von actaion:

"tommyb" wrote:
With a preset for sports photography? Hmmm ... these are still the older, more expensive models of the sort at that time had.

Generally, the shutter according to briefly expose movements indicted, then one has the sports shooting mode. Which Point & Shoot amateur of such a cheap camera it is really looking to buy?

If you go to sports, you must have at least one camera with a controllable shutter ago.


well, the camera cost 700 ¬ at least initially, is not a cheap model.
Bie, the video shutter synonymous but not so short. For photos already. For video, you can always the frames are not as accurately perceive.
Was yesterday on a trampoline tournament and did something filmed, as it was in the hall with periods 1 / 50 or 1 / 100 (open despite hide from 1.8 to 2).
(With the DSLR I've made photos with 1/500sek (for Aperture 2.8), by getting the ISO to 200've screwed.)
Was not a problem that looks completely out ok with the long hours, the video material. See here: http://www.vimeo.com/4441395
So the statement "not suitable for sports' but nonsense.
Open aperture to get the way, with the portrait program.








Antwort von tommyb:

If the support is assumed that you have a sports program in order to analyze movements, then it makes sense even with a shorter exposure time to work.

Will you all just play, then you do not sort. At 50 frames per second you can see even greater Bewegungsunschärfen.



Antwort von Axel:

At Sony's E-mail Support:
The quality of the answer depends most of the staff, the service currently has. Times I had an exotic matter s.eine employee telephone hotline, and I was shocked when the answer as the pistol shot came when we asked Dr. Know.

Among the programs: These are some camcorders probably the only way the recording settings to vary. The answer that for sports shots is incapable, by your trampoline movie refuted. Separate tests are just no substitute. As with washing machines that do not have Angorapullover program. Do you have the first sweater with different temperature programs and Catapult shrunk, falls to you the little tub-icon on the tag sewn on. Does Handwash only.



Antwort von Andreas_Kiel:

In the call center can be synonymous people sitting to the next caller their DHL package track or a flesh-colored straps set sale. The switch according to the line then signaled their desktop to "Sony", "DHL" or "Super Traps LLC" at. Many call centers of several customers are rented together. Whether at Sonysynonymous so, I do not know. The general trend is, however - whether paradoxical or not - to the "outsourcing".
BG, Andreas




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