Frage von Pitneyfan:
Help, my pros.
Mean, in fact, a lot, but not excessively used SonyDCR-TRV 14 E, suddenly takes on no picture more. Viewfinder and monitor are dark, the voices are still recorded. The playback still works fine. Has anyone ever had such a problem? Does anyone in itself with any repairs? If such symptoms after 2.5 years of "normal"? 'm Happy about every answer.
Thanks in advance.
Antwort von Markus:
Hello,
time doing research in this direction:
Antwort von wiedi:
Hello Pitneyfan,
had the model with TRV22E old) the identical problem (3 J scarce. Become times will not be processed directly with Sony inquiries - but what with security so quickly.
If there is a newsgroup on the subject, I would be grateful for more info synonymous.
Greeting
Antwort von Markus:
... but what security is not dealt with so quickly. At least you'd have to fast (get notification straight away - I should) expect the least, if your camcorder could be affected. After all, is indeed synonymous specify a phone number where you can turn to. ;-)
Antwort von wiedi:
Hi Markus,
take my guess back. I still get a reply promptly to my email. Synonymous with the hotline, I have telephoned. Now I will send my camera to Cologne for the Service. If the "CCD problem" was the mistake, I get it replaced free of charge if it cost me only the cost estimate had time 40Euro!
Time to wait.
Greeting
Antwort von wiedi:
'd Like to pass a huge compliment s.SONY. Hat alles super funtioniert. Inside of 14 days I had my camera sent back once again with CCD replaced.
Greeting
Antwort von Agi:
Hello,
I think I have the same problem.
On my SonyDCR-HC14E is oh the viewfinder and the LCD display black when I capture!
What should I do? I surround the camcorder directly s.Sony?
Where can I get there at Sonymelden?
Lg Agi.
Antwort von Andreas_Kiel:
The processes are described in detail on the Sony website, including affected camera models, and phone numbers.
BG, Andreas
